Shipping Policy
Thanks for shopping with Canzara Glow (www.canzaraglow.com). Here’s how shipping works.
Order Processing
We pack and send out every order within 1–4 business days of you placing it. Once your order ships, we’ll email you a tracking number so you can follow your package.
Orders placed on weekends or holidays start processing the next business day.
Delivery Time
After your order ships, delivery usually takes 7–12 business days.
In total, expect your order to arrive about 8–16 business days after you place it.
These are estimates. Weather, holidays, customs or carrier delays can sometimes slow things down.
Shipping Costs
Shipping costs depend on the product you order. The exact shipping cost for your order is shown at checkout before you pay.
Tracking Your Order
Your tracking link goes to the email you used at checkout. If you haven’t received it within 4 business days, check your spam folder first, then contact us.
Tracking can take 24–48 hours to start showing updates after you receive it.
Wrong Address
Please double-check your shipping address before placing your order. If you spot a mistake, email us within 12 hours and we’ll fix it if the order hasn’t shipped yet. We can’t change the address once an order has shipped.
Lost, Late or Damaged Packages
If your package hasn’t arrived 16 business days after you ordered, contact us and we’ll look into it with the carrier.
If tracking says delivered but you can’t find it, check with your neighbors and your local post office, then reach out to us within 7 days.
If your package arrived damaged, email us a photo within 7 days of delivery and we’ll make it right.
Customs and Duties
For international orders, any customs fees, duties or taxes charged by your country are paid by the customer.
Contact Us
Questions about your order? We’re happy to help.
Canzara Glow
Website: www.canzaraglow.com
Email: support@canzaraglow.com
Address: 1075 Railroad Ave, Clovis, California, 93612
We reply within 24–48 hours, Monday to Friday.